From Survival to Thriving: The Journey of LendSuite Software's Lending Platforms

Conference Recap: Tuesday Opening Keynote

The LendSuite Conference 2025 began with a compelling keynote that set the tone for the entire event. Packed with emotion, industry insight, and a dose of humor, this session took attendees on a behind-the-scenes journey through the evolution of LendSuite’s core lending platforms: Epic Loan Systems, Infinity Software, and Tekambi.

A Leap of Faith That Sparked a Movement

The opening remarks began with a personal story from our CEO, Raphael Ocampo: one of entrepreneurial grit. In 2012, Raphael pitched an idea to start a software company focused on small-dollar lending—while expecting twins and closing on a house. Despite the odds, the vision for building technology to support alternative credit providers was too powerful to ignore.

It was a pivotal moment that represented the essence of the entire industry: resilience in the face of uncertainty.

Weathering the Storm: Operation Choke Point

In 2013, the alternative lending world was blindsided by Operation Choke Point—a sweeping regulatory initiative that cut off payment processing options for many lenders overnight. Entire lending models disappeared. Lenders scrambled to find new partners and stabilize their businesses.

That period was about survival. If you were in the industry then, you remember the sleepless nights, the desperate search for processors, and the sheer grit it took to stay afloat.

The Turning Point: Constellation Software Enters the Picture

Everything changed in 2018, when Epic Loan Systems was acquired by Constellation Software—one of the largest software holding companies in the world. A few years later, Infinity Software joined the group. Then Tekambi.

By 2022, the entire LendSuite ecosystem was consolidated under Constellation’s umbrella, unlocking a new era of investment, integration, and modernization.

With Constellation’s backing, LendSuite gained:

• Access to world-class development and technical resources

• Strategic support for scaling operations

• Career growth opportunities for employees within a larger network

Business Unit Transformations

Epic Loan Systems

Epic had a tough few years leading up to the acquisition. The technology was unstable. New client onboarding was rocky. The future was uncertain.

Today, Epic is a completely transformed product:

• A modern, headless UI

• Streamlined release cycles

• Night-and-day improvement in client satisfaction

Infinity Software

Infinity faced its own challenges: a massive backlog of tickets, slow vendor integrations, and internal tech team resistance.

To fix this, LendSuite:

• Doubled the size of the development team

• Created an autonomous vendor integrations squad

• Cut the ticket backlog in half and committed to full resolution by summer 2025

Tekambi

Tekambi was built with speed and flexibility in mind. As the "speedboat" of the group, Tekambi continues to push boundaries in data routing, underwriting, and customer acquisition.

Its customer-centric mission remains unchanged, and its agility complements the infrastructure of Epic and Infinity perfectly.

Building a Culture of Collaboration

Alongside the evolution of our platforms, we built something equally important: a culture of collaboration, humility, and excellence. The LendSuite "Head Office" now brings together sales, marketing, finance, product, and customer service into one unified team.

We’re not an event company—we’re a software company. But we hosted this event because we believe in delivering a world-class experience for our clients, vendors, and partners. And we do it all while staying rooted in our 2025 mission: to help our clients thrive.

Survive or Thrive? We Choose Thrive.

The session concluded with a powerful takeaway: this industry isn’t just about weathering storms. It’s about thriving in them.

With new technology, enhanced operational stability, and a client-first mindset, LendSuite is more equipped than ever to help lenders:

• Navigate regulatory uncertainty

• Modernize their platforms

• Improve borrower experiences

• Scale responsibly and sustainably

"We have every reason to believe this is our time to thrive. And we want to help you do the same."

Ready to Thrive With Us?

If your lending operation is facing challenges with outdated systems, slow integrations, or complex vendor relationships, LendSuite Software is ready to help.

Schedule a Discovery Call today and learn how our family of products—Epic Loan Systems, Infinity Software, and Tekambi—can be tailored to your needs.

Whether you’re looking to modernize your tech stack, reduce operational friction, or grow with confidence, we’ll show you how we can support your journey.

👉 Request a Discovery Call below.

Stay tuned for more LendSuite Conference 2025 recaps, insights, and resources.